Issue 104832

Summary:	OpenOffice.org doesn't start in Snow Leopard
Product:	porting	Reporter:	mp23 <mp0023iphone>
Component:	MacOSX	Assignee:	ericb
Status:	CLOSED IRREPRODUCIBLE	QA Contact:	issues@porting <issues>
Severity:	Trivial
Priority:	P4	CC:	issues, lohmaier, pescetti
Version:	OOO310m19	Keywords:	aqua, crash, needmoreinfo, oooqa
Target Milestone:	---
Hardware:	Mac
OS:	Mac OS X, all
Issue Type:	DEFECT	Latest Confirmation in:	---
Developer Difficulty:	---

Description mp23 2009-09-06 05:29:21 UTC

Yesterday when I was running Leopard, OpenOffice.org was running fine as usual. Today, when I upgraded 
to Snow Leopard, OpenOffice.org wouldn't open. It starts to open, and the icon appears on the Dock with 
the light under it, but after about a minute it closes down. The loading screen or anything else doesn't 
come up. 

I looked on the OpenOffice.org site to see if there was a new version for Snow Leopard that I needed to 
download. I saw that 3.1.1 was available and I had 3.1.0, so I downloaded the new version, but that didn't 
fix anything. It still won't start.

I've been working on a project in OpenOffice.org and I'd like to get it to run as soon as possible. Thanks.

Comment 1 italovignoli 2009-09-07 20:18:15 UTC

It has been working fine for me since August 28, the day I installed Snow
Leopard on two different Macs with OOo 3.1.1 RC2 and then OOo 3.1.1 Final. I am
using OOo 3.2 (developers build) now, without problems. Snow Leopard is in
English, OOo is in Italian.

Comment 2 lohmaier 2009-10-19 22:09:51 UTC

Please try to run OOo from a terminal and then attach the output.

i.e. run /Applications/OpenOffice.org.app/Contents/MacOS/soffice from within the
terminal - that should at least give a hint why it is not working for you.

You might also try to move the user-profile away (~/Library/Application
Support/OpenOffice.org/3) or delete it if you didn't customize your installation
of OOo.

Comment 3 lohmaier 2010-03-27 22:36:48 UTC

no response, other users don't have the problem → worksforme.

Comment 4 lohmaier 2010-03-27 22:37:07 UTC

closing.