Issue 121289 - Printer Setup – Options crashes in Math
Summary: Printer Setup – Options crashes in Math
Status: CLOSED FIXED
Alias: None
Product: Math
Classification: Application
Component: ui (show other issues)
Version: 3.4.0
Hardware: PC All
: P3 Major (vote)
Target Milestone: 4.1.0
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: crash, regression
: 123087 (view as issue list)
Depends on:
Blocks:
 
Reported: 2012-10-29 23:09 UTC by Victor Sigal
Modified: 2017-05-20 10:35 UTC (History)
6 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: 4.0.0
Developer Difficulty: ---


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Description Victor Sigal 2012-10-29 23:09:13 UTC
In Formula click on menu :

 File - Printer Settings - Printer Setup – Options

Formula will crash with following 'Document Recovery' .  
Happening on any Windows. Not happening on MacOS.
Comment 1 Javier Lopez 2013-06-04 01:41:48 UTC
Could you more explain? I can't understand all.
If you can attach files or images.
Comment 2 Victor Sigal 2013-07-28 02:58:38 UTC
Hi Javier

I did again, now in OO ver 4.0.0. 

1. Just first time start Formula (Open Office Math) .

2. In menu select File - Printer Settings. Appearing window "Printer Setup"

3. Click on button "Options". Crash will happen. 

Later I'll capture video and publish on YouTube.
Comment 3 Ariel Constenla-Haile 2013-07-28 10:54:04 UTC
Reproducible on Linux with 4.0.0

AOO400m3(Build:9702)  -  Rev. 1503704
2013-07-16 14:49:37 (Tue, 16 Jul 2013) - Linux x86_64
Comment 4 Ariel Constenla-Haile 2013-07-28 11:01:03 UTC
Note that I cannot reproduce it with

3.4.1
OOO340m0 9583 (Oracle 3.4.0 BETA)
Comment 5 Ariel Constenla-Haile 2013-07-28 11:01:43 UTC
Regression from 3.4.1, at least on Linux
Comment 6 Ariel Constenla-Haile 2013-07-28 12:27:51 UTC
It is reproducible with 3.4.1 in Windows XP
Comment 7 Ariel Constenla-Haile 2013-07-28 12:30:05 UTC
Note: Product Math has no versions < 4.0.0 to choose. But this is reproducible in 3.4.1
Comment 8 Oliver-Rainer Wittmann 2013-08-09 12:27:44 UTC
adjusting field Version as the issue occurs in AOO 3.4.0, AOO 3.4.1 and AOO 4.0.0, but not in OOo 3.3.0 and OOo 3.4 (Beta) - at least on my Windows 7 64bit.
Comment 9 Regina Henschel 2013-08-22 21:13:04 UTC
*** Issue 123087 has been marked as a duplicate of this issue. ***
Comment 10 Rainer Bielefeld 2013-08-29 04:38:09 UTC
I can reproduce the crash with server installation 3.4.1 on WIN7 64Bit with a 
German and Norwegian UI.

Additional info:
----------------
a) Still Reproducible with  "AOO 4.0.0-Dev – English UI / German locale - [AOO400m3(Build:9702)  -  Rev. 1511231  2013-08-08]" on German WIN7 Home
Premium (64bit)", own separate user profile.

b) But NOT Reproducible with  "AOO 4.0.0 – German UI / German locale  [AOO400m3(Build:9702)  -  Rev. 1503704 2013-07-16 14:54:56 (Di, 16 Jul 2013)]" on German German WIN7 Home Premium (64bit)", Common 4.0-dev User Profile. Ariel observed the crash with that rev. (on Linux) 

c) NOT  Reproducible with  "AOO 4.1.0-Dev – English  UI / German locale - [AOO410m1(Build:9750)  -  Rev. 1516435  2013-08-24]" on German WIN7 Home
Premium (64bit)", own separate user profile.

Strange! May be there are additional conditions to reproduce the crash?
Comment 11 sevalav 2013-08-29 13:32:41 UTC
A few days after I reported this bug, I tested AOO again. A few time I tried, and nothing happened. But, After several times, when I opened a few documents, somehow it crashed.
I tested Libre Office 4.0.4.2 and there I can not reproducing this problem. Is there someone who looking bugs for LO? Maybe LO had the same problem. In that case, it will be helpful to see how they find solution.
Comment 12 Rainer Bielefeld 2013-08-29 13:42:09 UTC
(In reply to sevalav from comment #11)
> nothing happened. But, After several times, when I opened a few
> documents, somehow it crashed.

That meets with my latest experience, is not 100% reproducible.
Comment 13 hanya 2014-01-20 13:20:07 UTC
When I debugged, crashed in SmPrintOptionsTabPage::Reset. 
To get SID_SAVE_ONLY_USED_SYMBOLS value from SfxItemSet failed.
Comment 14 SVN Robot 2014-01-20 13:26:09 UTC
"hanya" committed SVN revision 1559685 into trunk:
#i121289# printer options should contain SID_SAVE_ONLY_USED_SYMBOLS value
Comment 15 hanya 2014-01-20 14:44:55 UTC
Fixed on trunk.
Comment 16 liuping 2014-02-26 06:59:27 UTC
on AOO410m1(Build:9750)  -  Rev. 1570848 on Windows7

1. Just first time start Formula (Open Office Math) .

2. In menu select File - Printer Settings. Appearing window "Printer Setup"

3. Click on button "Options". 

4.Click "OK" and close this docunment 

5.Formula will crash with following 'Document Recovery' . 

So i suggest to reopon this defect
Comment 17 Oliver-Rainer Wittmann 2014-02-27 14:19:49 UTC
my verification on Windows 7 reveals the following:
- the crash is fixed in recent developer snapshot (rev. 1566593) and on a build bot installation (rev. 1571677)

@liuping:
Could you please check the revision of your installation instance?
Comment 18 Oliver-Rainer Wittmann 2014-03-04 14:58:06 UTC
back to fixed due top missing information requested in comment #17
Comment 19 Oliver-Rainer Wittmann 2014-04-01 08:31:38 UTC
I can verify the fix on local build of branch AOO410, rev. 1582710 and on buildbot build, rev. 1582709
Comment 20 Oliver-Rainer Wittmann 2014-04-02 11:10:30 UTC
Verified on Ubuntu 10.04 (64bit) with build from branch AOO410 (rev. 1583666)