Apache OpenOffice (AOO) Bugzilla – Issue 125095
Writer crashes when scrolling down from first page
Last modified: 2017-05-20 10:11:29 UTC
If I open a .doc document and then use a two finger swipe on the trackpad to scroll down the writer crashes. It does not do this on odt files I tried 4.0.1 and that worked fine. I am running OS X 10.9.3 (13D65) on a new iMac (I tried it on a new Mac Book Air and it works fine). The console said Process: soffice [702] Path: /Applications/OpenOffice.app/Contents/MacOS/soffice Identifier: org.openoffice.script Version: 4.1.0 (???) Code Type: X86-64 (Native) Parent Process: launchd [230] Responsible: soffice [702] User ID: 504 Date/Time: 2014-06-13 16:41:41.095 +0100 OS Version: Mac OS X 10.9.3 (13D65) Report Version: 11 Anonymous UUID: 7F0C62F2-A2D2-FEA5-944C-16A663847B75 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: terminating with unexpected exception of type com::sun::star::lang::IndexOutOfBoundsException abort() called Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
This looks like a duplicated of bug 124970 @Peter: Usually Apple shows a dialog after a crash, asking if you want to report it to Apple; if you select to view the details of the report, it will display very useful information; if you get the Apple report dialog, please copy that crash report detail in a text file, and attach it here
I did not get a dialog box after the crash. Open office just disappeared just as if I had hit quit. The only diagnostics I could find were those from the console log. I have tried various files and some work and some do not. The problem always occurs when scrolling across a page boundary and I think it seems only to occur on pages where there is a page header.
Created attachment 83566 [details] Example of doc document that crashes
I have taken the example I sent you and removed the headers and the problem persisted, I then removed the footers as well and then I could scroll OK. So it maybe scrolling into the footer that is the real problem.
> terminating with unexpected exception of type > com::sun::star::lang::IndexOutOfBoundsException This indeed points to Ariel's suspicion that this might already fixed with thte solution to bug 124970. The next milestone build [1] of AOO (with revision>1606707) will contain that fix, please verify if possible. [1] http://s.apache.org/aoo_devsnaps
Sorry the email notification of the changes to this thread landed in my junk mail. I do not understand how to install Milestone versions so I cannot test the fix. When will this fix be included in an official release?
I tried to replicate the bug with the following steps: 1. Run Open Office Writer 2. Open a .odt file 3. perform a two finger scroll 4. Open a .doc file 5. perform a two finger scroll 6. Open a .docx file 7. perform a two finger scroll 8. Program should crash I was unable to reproduce this bug; the program never shut down or behaved in a unexpected way. I tested this bug with Open Office version 4.1.0 on OSX version 10.9.4 If this bug can not be reproduced on other versions of OSX then it should be closed.
I was unable to replicate this bug. Open Office Writer didn’t crash when scrolling down from first page to second page using a two-finger swipe on the Touchpad. I tested this bug with Open Office version 4.1.1 on Mac OS X version 10.9.5 Replication steps followed: 1. Run Open Office Writer 2. Open a .doc document file with Open Office Writer 3. Scroll through pages using a two-finger swipe on the Touchpad I also tested this using the example doc file provided with this bug report in the attachments.
No further comments for 10 months and likely already fixed.