Issue 17851 - OOo 1.1 rc2 crashes when opens a particular msword doc
Summary: OOo 1.1 rc2 crashes when opens a particular msword doc
Status: CLOSED FIXED
Alias: None
Product: Writer
Classification: Application
Component: ui (show other issues)
Version: OOo 1.1 RC2
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
URL:
Keywords: crash, oooqa
Depends on:
Blocks:
 
Reported: 2003-08-04 13:15 UTC by filibard
Modified: 2013-08-07 14:42 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
file DOC which crashes OOo1.1rc2 and can be open perfectly wiht OOo1.0.3.1 (150.50 KB, application/msword)
2003-08-04 13:29 UTC, filibard 		no flags Details
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Description filibard 2003-08-04 13:15:32 UTC 
I have a document written (i suppose) in an old version of MS Word, probably 6.0, 
which can be open ad edited with OOo 1.0.3.1. 
When I try to open it with OOo 1.1 RC2 the program crashes. I've found some 
attempts with differents machines with OO installed with the same result. 
If you are interested in it, I'm glad to send you this document.
Comment 1 filibard 2003-08-04 13:29:04 UTC 
Created attachment 8243 [details]
file DOC which crashes OOo1.1rc2 and can be open perfectly wiht OOo1.0.3.1
Comment 2 tamblyne 2003-08-04 18:55:15 UTC 
Cannot confirm with either OOo 1.0.3.1 or OOo 1.1rc2 in WinXPPro

Can you provide crash log?  

Tam
Comment 3 rblackeagle 2003-08-06 15:59:43 UTC 
When you delete the /opt/OpenOffice, I assume you have a user
installation as well ("-net" and user installs, both).  I normally
rename my old directory until I'm sure about the new installation and
either remove .sversionrc (hidden file in the user home directory) or
run ./setup from /opt/OpenOffice first and choose remove (it keeps
config files) before renaming it.

Try this procedure:
Run ./setup as user from /opt/OpenOffice/program
Select "Remove"
Run ./setup -net as root from /opt/OpenOffice/program
Select "Remove"
rm -r /opt/OpenOffice (as root)
As user, cd <HomeDirectory>
ls (to see if you have the OpenOffice sub-directory)
mv <OpenOffice directory> <OpenOffice directory.old>
rm .sversionrc

Now everything's gone.  If you have removed some other stuff or it's
incomplete, do everything and ignore any error messages (such as it
can't find the file) -- just go to the next step.

Make absolutely sure there is no .sversionrc on your home directory.

Install the new one and see if you encounter anymore error messages. 
I suspect you will not.

The culprit may be how you remove OOo.  As a safety feature, use the
"Remove" feature (first as user then as root) and make sure that
.sversionrc is empty (no reference to the removed version).  You can
normally safely overwrite the old directories after using "Remove".
Comment 4 Joost Andrae 2003-08-11 15:36:27 UTC 
JA->MRU: reassigned to you
Comment 5 michael.ruess 2003-09-08 16:14:51 UTC 
Yes, I could reproduce the crash with OO 1.1 RC. But this will be
fixed in OO 1.1 final (perhaps also in RC4, but can't tell for sure).
Comment 6 michael.ruess 2003-09-08 16:15:10 UTC 
fix verified.
Comment 7 michael.ruess 2003-09-19 09:56:26 UTC 
Fixed in RC4.