Issue 18015 - OOo 1.1 RC2 crashes on saving Document
Summary: OOo 1.1 RC2 crashes on saving Document
Status: CLOSED FIXED
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.1 RC2
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
URL:
Keywords: crash, oooqa
Depends on:
Blocks:
 
Reported: 2003-08-08 09:58 UTC by rk
Modified: 2004-03-24 14:01 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
sxw file (600.23 KB, application/octet-stream)
2003-08-10 18:53 UTC, rk
no flags Details

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Description rk 2003-08-08 09:58:13 UTC
Using OOo 1.1 RC2 (official) with Mandrake 9.1.  I have done clean install
several times and also downloaded different copies (ibiblio, secsup).

I have a 600 KB file, ~ 35 pages of text/equations and 30 pages of
figures/tables.  OOo 1.1 rc2 crashes or freezes sometimes when I try to save it.

It happens about once every 10 times I try to save the file.  This problem also
existed with 1.1 rc1, but was very occational.

I am attaching below the output from the crash. First time it crashed, giving an
error message.  Second time it froze, and I killed it with SIGABRT.  I have the
core files (~ 70 MB each) if required.

--------------------------------------------------------------------------------
[rkaul@localhost rkaul]$ ./Programs/OpenOffice.org1.1/soffice Formulation.1.sxw &
[1] 15106
[rkaul@localhost rkaul]$

Fatal exception: Signal 11
Stack:
/home/rkaul/Programs/OpenOffice.org1.1/program/libsal.so.3[0x40bafe02]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsal.so.3[0x40baff8c]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsal.so.3[0x40bb0052]
/lib/i686/libpthread.so.0[0x4111e5ce]
/lib/i686/libc.so.6[0x412d93b8]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucpfile1.so[0x443499a7]
/home/rkaul/Programs/OpenOffice.org1.1/program/libcppuhelpergcc3.so.3(_ZN4cppu11OWeakObject7releaseEv+0x58)[0x40b40b52]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucpfile1.so[0x44349a75]
/home/rkaul/Programs/OpenOffice.org1.1/program/libutl645li.so(_ZN3utl9ModeratorD0Ev+0x32)[0x408de0b4]
/home/rkaul/Programs/OpenOffice.org1.1/program/libutl645li.so(_ZN3utl9Moderator12onTerminatedEv+0x15)[0x408ded1f]
/home/rkaul/Programs/OpenOffice.org1.1/program/libutl645li.so(threadFunc+0x1c)[0x408e4b30]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsal.so.3[0x40ba553d]
/lib/i686/libpthread.so.0[0x41119811]
/lib/i686/libc.so.6(__clone+0x57)[0x4138e567]

[1]+  Aborted                 ./Programs/OpenOffice.org1.1/soffice Formulation.1.sxw
[rkaul@localhost rkaul]$ ls -lh core*
-rw-------    1 rkaul    rkaul         65M Aug  8 01:49 core.24262
[rkaul@localhost rkaul]$ ./Programs/OpenOffice.org1.1/soffice Formulation.1.sxw &
[1] 24345
[rkaul@localhost rkaul]$ kill -s SIGABRT 24345
[rkaul@localhost rkaul]$

Fatal exception: Signal 6
Stack:
/home/rkaul/Programs/OpenOffice.org1.1/program/libsal.so.3[0x40bafe02]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsal.so.3[0x40baff8c]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsal.so.3[0x40bb0052]
/lib/i686/libpthread.so.0[0x4111e5ce]
/lib/i686/libc.so.6[0x412d93b8]
/lib/i686/libpthread.so.0[0x4111b478]
/lib/i686/libpthread.so.0[0x4111cc88]
/lib/i686/libpthread.so.0(__pthread_mutex_lock+0xb6)[0x41119d26]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsal.so.3(osl_acquireMutex+0x23)[0x40ba4bde]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvos3gcc3.so(_ZN3vos6OMutex7acquireEv+0x22)[0x40b0c906]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucpfile1.so[0x44358f4c]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucpfile1.so[0x443493fe]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucpfile1.so[0x44344061]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucb1.so[0x44243cd8]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucbhelper2gcc3.so[0x40aa03f8]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucbhelper2gcc3.so(_ZN3ucb7ContentC1ERKN3rtl8OUStringERKN3com3sun4star3uno9ReferenceINS7_3ucb19XCommandEnvironmentEEE+0x70)[0x40aa0aee]
/home/rkaul/Programs/OpenOffice.org1.1/program/libutl645li.so(_ZN3utl16UCBContentHelper4KillERK6String+0xc3)[0x408e83a3]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsot645li.so(_ZN22FileStreamWrapper_Impl10closeInputEv+0x56)[0x414c1d86]
/home/rkaul/Programs/OpenOffice.org1.1/program/libpackage2.so[0x45de092e]
/home/rkaul/Programs/OpenOffice.org1.1/program/libpackage2.so[0x45ddf42c]
/home/rkaul/Programs/OpenOffice.org1.1/program/libpackage2.so[0x45dd4673]
/home/rkaul/Programs/OpenOffice.org1.1/program/libpackage2.so[0x45dd73ea]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucppkg1.so[0x462fec70]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucppkg1.so[0x462f13e2]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucbhelper2gcc3.so(_ZN3ucb12Content_Impl14executeCommandERKN3com3sun4star3ucb7CommandE+0x88)[0x40aa99c6]
/home/rkaul/Programs/OpenOffice.org1.1/program/libucbhelper2gcc3.so(_ZN3ucb7Content14executeCommandERKN3rtl8OUStringERKN3com3sun4star3uno3AnyE+0xb8)[0x40aa42fe]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsot645li.so(_ZN15UCBStorage_Impl6CommitEv+0x12e8)[0x414cdc86]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsot645li.so(_ZN10UCBStorage6CommitEv+0x2f)[0x414cea41]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsot645li.so(_ZN10SotStorage6CommitEv+0x2b)[0x414e2b0d]
/home/rkaul/Programs/OpenOffice.org1.1/program/libso645li.so(_ZN9SvStorage6CommitEv+0x1f)[0x444333ff]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN9SfxMedium6CommitEv+0x27)[0x45208acf]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN14SfxObjectShell11SaveTo_ImplER9SfxMediumPK10SfxItemSeth+0x14fc)[0x4523b192]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN14SfxObjectShell11DoSave_ImplEPK10SfxItemSet+0x50a)[0x4523f424]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN14SfxObjectShell9Save_ImplEPK10SfxItemSet+0x1fb)[0x4523f7cd]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN14SfxObjectShell13ExecFile_ImplER10SfxRequest+0x15ab)[0x4524d93b]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_Z34SfxStubSfxObjectShellExecFile_ImplP8SfxShellR10SfxRequest+0x26)[0x4524775a]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN13SfxDispatcher9Call_ImplER8SfxShellRK7SfxSlotR10SfxRequesth+0x5a3)[0x452e55df]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN13SfxDispatcher14PostMsgHandlerEP10SfxRequest+0xe5)[0x452e7e71]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN13SfxDispatcher22LinkStubPostMsgHandlerEPvS0_+0x26)[0x452e7d84]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN13SfxHintPoster5EventEP7SfxHint+0x2f)[0x45309a27]
/home/rkaul/Programs/OpenOffice.org1.1/program/libsfx645li.so(_ZN13SfxHintPoster20LinkStubDoEvent_ImplEPvS0_+0x1b)[0x453099d9]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so[0x40225802]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_Z19ImplWindowFrameProcPvP8SalFrametPKv+0x437)[0x40225fed]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_ZN12SalFrameData19HandleClientMessageEP19XClientMessageEvent+0xb3)[0x40285d5b]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_ZN12SalFrameData8DispatchEP7_XEvent+0x4f2)[0x402867a4]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_ZN10SalDisplay8DispatchEP7_XEvent+0x28f)[0x402b20b1]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_ZN10SalDisplay5YieldEh+0xf1)[0x402b1dff]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so[0x402adddf]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_ZN7SalXLib5YieldEh+0x39a)[0x402ac926]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_ZN11SalInstance5YieldEh+0x34)[0x402b5708]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_ZN11Application5YieldEv+0x61)[0x400e2709]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_ZN11Application7ExecuteEv+0x35)[0x400e261b]
/home/rkaul/Programs/OpenOffice.org1.1/program/soffice.bin(_ZN7desktop7Desktop4MainEv+0x1acc)[0x806507c]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(_Z6SVMainv+0x49)[0x400e74d7]
/home/rkaul/Programs/OpenOffice.org1.1/program/libvcl645li.so(main+0x1c)[0x402ab314]
/lib/i686/libc.so.6(__libc_start_main+0xc7)[0x412c67f7]
/home/rkaul/Programs/OpenOffice.org1.1/program/soffice.bin(_ZN6Window11RequestHelpERK9HelpEvent+0x31)[0x805e4e1]

[1]+  Aborted                 (core dumped) ./Programs/OpenOffice.org1.1/soffice
Formulation.1.sxw
[rkaul@localhost rkaul]$ ls -lh core*
-rw-------    1 rkaul    rkaul         65M Aug  8 01:49 core.24262
-rw-------    1 rkaul    rkaul         73M Aug  8 01:52 core.24345
[rkaul@localhost rkaul]$ ls -lh Formulation.1.sxw
-rw-r--r--    1 rkaul    rkaul        600K Aug  8 01:51 Formulation.1.sxw
Comment 1 dankegel 2003-08-10 06:45:45 UTC
Hi Rohit,
can you upload the file in question?  Thanks!
Comment 2 rk 2003-08-10 18:53:06 UTC
Created attachment 8379 [details]
sxw file
Comment 3 rk 2003-08-10 19:09:03 UTC
I have uploaded the file in question. Its part of a chapter of my PhD
dissertation. 

To reproduce the error, just do a small change, e.g. add and delete a
space, and save. For every few times the file is saved, OOo crashes or
freezes.

Comment 4 rk 2003-08-13 22:03:08 UTC
The problem seems to have been fixed with RC3.  More than 30 saves so far 
and no crashes/freezes.  So I am closing this issue. 
 
PS: Is there a way to remove the uploaded file (Formulation.sxw)? 
Comment 5 h.ilter 2004-03-24 14:01:35 UTC
CLOSED