Apache OpenOffice (AOO) Bugzilla – Issue 35640
OO crashes on opening this (openoffice format) document
Last modified: 2013-08-07 14:41:36 UTC
Quiet simple. Open attached document, OOo will say: 'An unrecoverable error has occurred' etcetera. Tried on i386 linux, PPC linux and windows.
Created attachment 18443 [details] attachment that demonstrates OOo crashing.
Can confirm this issue in 1.1.3. In m56 (the current development build), the document loads, but crashes when scrolling down to certain pages. It's hard to know what's causing it -- raarts, do you know whether there are particular features in this document that are causing the problem, or did you not create it yourself?
MRU->OD: in 680m56, you get several "Looping Louie" assertions in a debug version. Especially when scrolling down in the document. Maybe it's another object positioning problem... the document contains several graphics.
accepted. First investigation reveals problems with the page headers.
fix in progress in cws swqbugfixes09.
First investigation was wrong. Graphic in page 11 causes the problems.
fixed in cws swqbugfixes09 - changed files: /sw/source/core/text/txtfly.cxx, 1.49.40.2 /sw/source/core/draw/dcontact.cxx, 1.32.38.1 /sw/source/core/layout/frmtool.cxx, 1.69.10.1 /sw/source/core/layout/anchoreddrawobject.cxx, 1.5.40.2
Seeing that a graphic caused the problems, is there something we can do to prevent this from happening again in similar documents? Because we still cannot open this document, and we had to recreate it from scratch...
OD->raats: I can change the document in such a way, that you will open it. But, first I need to know, in which version of OOo do want to open it. OOo 1.1.2, OOo 1.1.3 or OOo 1.9.x?
Well, fixing the document is not needed, as we already recreated it from a printed version. But I'd like to tell the people who work with OOo on a daily basis: yes it's true, it was a bug but it will be fixed in a future version, in the mean time if you <.... insert strategy to avoid this bug ...> then it won't happen again. Because they now think OOo can unexpectedly trash their documents, and I want to give them something to hold on to.
OD->raats: I only looked at the defect in OOo 1.9.x. Thus, my investigation holds only for this version, which doesn't crash, but loops/hangs. I will have a look into OOo 1.1.3 in order to figure out, what's the cause of the crash. Stay tuned.
OD->raats: The crash in OOo 1.1.x has nothing to do this one of the graphics. Further investigations are needed.
reopen to assign to QA
OD->MRU: Checked in internal installation set of cws swqbugfixes09 - please verify.
set status back to FIXED
Verified fix in CWS swqbugfixes09.
Checked integration in 680m67.