Apache OpenOffice (AOO) Bugzilla – Issue 40329
Crash when opening this file saved by OOo
Last modified: 2013-08-07 14:41:36 UTC
The attached file can not be opened with either OOo 1.1.3 and 1.1.4: OOo crashes. This document has been edited many times only with OOo 1.1.3 and was last saved by OOo 1.1.3. I have reproduced the crash on different PCs which have Windows XP SP2 and Microsoft Word 2002. The document uses fonts from the Word 2002 distribution. I did not reproduce the crash on a Windows NT 4 SP6 which does not have Word 2002 (and so most fonts are missing). The crashes where reported to Sun during the two previous hours using the 'crash report' feature (reporter: dolmen at openoffice.org).
Created attachment 21330 [details] Document that crashes OOo
I reproduced the crash and wrote "Issue 40329." in the crash report.
Inserting the document inside a new Text document works, but I loose page header/footer. Any other idea to recover quickly the whole document?
I can confirm that Problem with 1.1.4 WINXP German Version, so NEW. I Sent an Error report with header "Crash with example document from OOo IZ issue 40329" Reporter, can you tell us some more details concerning that document (worked with other versions? ...) Rainer
I can open the document without any problem using 2.0 (1.9.m51) English version WIN XP: [680m51(Build8801)] Crash is reproducible with 1.1.4 (German) WIN XP: [645m52(Build8824)] Rainer
MRU->FME: I've also sent a crash report; the report ID is rzbrxj. This alredy works with OO 2.0 snapshot builds, so please have a look, if you can fix this for 1.1.5. Thanks!
FME->MRU: Sorry, not reproducible with my current SRX645m52. Please verify.
I was able to reproduce the bug as well on a Windows XP machine with Office 2003 and OO1.1.3 installed, but not able to reproduce it on a Linux machine with OO1.1.3 (without Office of course). However, I was able to change the font to "Bitstream Vera Sans" on the Linux machine, and then had no problems whatsoever opening the file on any machine.
MRU->FME: it seems, that only OpenOffice builds are affected by this; SO with same build ID do not crash.
FME->MRU: Yes, I can see the code that is responsible for the crash. Unfortunately I have to estimate this "too risky to fix" for a product patch. FME->dolmen: I made some minor formatting changes around the paragraph "Tour des gorges" which should allow you to open the document without the crash.
Created attachment 22126 [details] document which does not crash
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Yes, I see. It is much too risky too fix it for a patch. Thus we will remain this as "fixed in OO 2.0".
Closed.