Issue 47907 - Web wizard is killing OOo if you hold down up or down key at style selector....
Summary: Web wizard is killing OOo if you hold down up or down key at style selector....
Status: CLOSED FIXED
Alias: None
Product: Writer
Classification: Application
Component: ui (show other issues)
Version: 680m95
Hardware: All Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
URL:
Keywords: crash, oooqa
: 55891 (view as issue list)
Depends on:
Blocks:
 
Reported: 2005-04-21 23:45 UTC by kami911
Modified: 2013-08-07 14:42 UTC (History)
7 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Screenshot of KOD (Key of death) :o( (711.08 KB, image/png)
2005-04-21 23:47 UTC, kami911
no flags Details
Template for testing #1 (14.25 KB, application/vnd.sun.xml.writer)
2005-05-14 06:47 UTC, kami911
no flags Details
web page wizard crashes (113.10 KB, image/jpeg)
2005-07-01 15:42 UTC, khirano
no flags Details
winDbg trace file (111.30 KB, text/plain)
2005-07-14 19:01 UTC, jr
no flags Details

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Description kami911 2005-04-21 23:45:37 UTC
If you hold down up or down key on style selector in web wizard the
OpenOffice.org application will exit. Check the attached file, and see the
problematic area (it is selected in the picture). Simply huld down up or down
arrowkey.

Tested on M94,95 on WinXP
Comment 1 kami911 2005-04-21 23:47:34 UTC
Created attachment 25319 [details]
Screenshot of KOD (Key of death) :o(
Comment 2 kami911 2005-04-21 23:49:23 UTC
Currently I tested only on HUNGARIAN pjanik build....
Comment 3 michael.ruess 2005-04-22 07:29:22 UTC
Reassigned to HI.
Comment 4 h.ilter 2005-04-22 11:42:32 UTC
Couldn't reproduce neither with m94 nor with m95.
Comment 5 kami911 2005-04-22 19:16:33 UTC
I downloaded M95 En-US pjanik build... I can reproduce this issue both of two
different machine... So I reopen it! Sorry!
Comment 6 pavel 2005-04-22 22:54:27 UTC
I'll have a look at it.

I can't reproduce with my m95 cs.

kami: Can you try to grab the terminal output when it fails?

I'll file another issue for non-localizable "Side title" etc. strings.
Comment 7 pavel 2005-05-02 18:08:30 UTC
kami_: sorry, can't confirm.
Comment 8 kami911 2005-05-02 21:47:18 UTC
I can with M95 ENG and M98 HUN under Windows XP HUN... So it is not language
independent.
See the attached files, styles selector (current state is Víz - Water)

KAMI
Comment 9 kami911 2005-05-14 06:47:38 UTC
Created attachment 26129 [details]
Template for testing #1
Comment 10 kami911 2005-05-14 06:49:23 UTC
SOrry wrong attachment, how can I remove it?
Comment 11 kami911 2005-05-14 07:00:39 UTC
pjanik -> did you tested undex WinXP or in another platform?
Comment 12 pavel 2005-05-14 09:11:29 UTC
kami_: GNU/Linux.
Comment 13 jr 2005-06-30 18:56:11 UTC
I can confirm it with m95 (english) and m112 (german), both on WinXP

Reproduce following steps:
- Start Web Wizard
- Add in step 2 any document to publish
- go to step 5 with standard settings
- Click in step 5 on list box "Style"
- Hold up arrowkey
- OOo crashes
Comment 14 jr 2005-06-30 19:38:02 UTC
set OS to Win XP, cannot confirm with linux
Comment 15 michael.ruess 2005-07-01 08:29:53 UTC
Reassigned to HI.
Comment 16 h.ilter 2005-07-01 09:27:28 UTC
No, still not reproducible in winXP with m95 and m112.
Which Java will be used, when you go to Tools - Options - StarOffice - Java
Comment 17 kami911 2005-07-01 10:08:04 UTC
Still reproducable to me on WXP M112 HUN / pjanik build
Java: 1.5.0_02
Comment 18 jr 2005-07-01 10:26:45 UTC
Reproducable also with m109 german, WinXP, Java 1.4.2_04
same with Java 1.5.0_04
makes no difference... OOo crashes and Crashreporter crashes too
Comment 19 floeff+ooo 2005-07-01 10:27:24 UTC
Same problem here on Win XP SP2, OOo 1.9.112 (Pavel's build) and Java 1.5.03
Comment 20 merschmann 2005-07-01 11:02:32 UTC
Same problem here on Win 2000 SP4, OOo 1.9.109-de (Pavel's build) and Java 1.4.2_03
Comment 21 h.ilter 2005-07-01 11:05:31 UTC
HI->Pavel: It seems to be your child.
Comment 22 pavel 2005-07-01 11:10:38 UTC
I have again tried to reproduce on GNU/Linux.

No way. It works. Both Up and Down Arrows hold on for about 20 seconds, no crash.
Sorry.

If you plan to reopen, please provide *more* informations like gdb output or
similar...
Comment 23 kami911 2005-07-01 11:14:29 UTC
Maybe this problem related to Win OS.
Comment 24 andreschnabel 2005-07-01 11:38:18 UTC
ALOHA!!!!!

Are we plaing games or what?

We have at least 4 people, who can reproduce the issue. And who have said, that
this happens on Windows. Closing as WORKSFORME, because it doesn't happen on
Linux is .. well.

Pavel, HI: please give the QA team some tome to provide more information, bevore
closing this one again. 

BTW: I can easily reproduce on WinXP, m104, german localization.
I was not able to generate a console log, but I sent in the crash report (named
this issue in the remark)
Comment 25 jr 2005-07-01 11:38:23 UTC
I don´t think, that it´s a problem with pavels builds, I can reproduce it with
the actual Sun build m113 too. Please don´t close this issue so fast.
Comment 26 pavel 2005-07-01 11:39:28 UTC
again: WORKSFORME is not CLOSED...
Comment 27 pavel 2005-07-01 11:41:36 UTC
I can't reproduce on Windows 2003 server either.
Comment 28 h.ilter 2005-07-01 11:49:09 UTC
Added BC to CC
Comment 29 kami911 2005-07-01 12:57:25 UTC
Firstly I updated my java to 1.5.0_04...
I downgraded to Sun build M109 ENG. I can reproduce the problem.
I updated to Pavel bulid M112 HUN. I can reproduce the problem. I can not send
bug report because crash reporter had chrashed after I clicked on send button...
So there is also an issue with chrash reporter...
Comment 30 khirano 2005-07-01 15:40:22 UTC
Reproduced on Windows Me with 1.9.104.
Please refer to screenshots I will attach.
Comment 31 khirano 2005-07-01 15:42:20 UTC
Created attachment 27630 [details]
web page wizard crashes
Comment 32 pavel 2005-07-06 16:26:39 UTC
bc: web wizard is your part.

crash -> target OOo 2.0.
Comment 33 khirano 2005-07-10 08:26:49 UTC
Reproduced on Windows Me with 1.9.115.
Comment 34 pavel 2005-07-10 09:47:15 UTC
I still can't reproduce at all on GNU/Linux or on Windows 203 server with Czech
version :-(

khirano: the image is nice ;-)
Comment 35 khirano 2005-07-10 14:46:18 UTC
I've got error messages:
-------------------------------
CRASHREP's page violation.
Module: KERNEL32.DLL, Address: 0167:bff7b992
Registers:
EAX=00000020 CS=0167 EIP=bff7b992 EFLGS=00010202
EBX=00000000 SS=016f ESP=0068e950 EBP=0068e98c
ECX=640fb4e8 DS=016f ESI=00000020 FS=5d97
EDX=006a50dd ES=016f EDI=640dbb92 GS=0000
Bytes at CS:EIP:
80 3e 04 74 0f 33 c0 50 50 50 68 05 00 00 c0 e8 
Stack dump:
640bf744 640bf639 00000020 640dbba6 00000000 640dbb92
640bf744 00000000 00000000 0068e964 0068e780 0068fb48
640b240d 640f21f8 ffffffff 0068fb54
Comment 36 zegenie 2005-07-10 23:12:56 UTC
I can reproduce this with english m113 on english windows xp. Holding down the
up key in step 5 (with one document selected to be exported) in the webpage
wizard crashes openoffice.org and no crashwizard appears.
Comment 37 Martin Hollmichel 2005-07-14 11:59:06 UTC
reassign to pl, seems to be a vcl problem
Comment 38 philipp.lohmann 2005-07-14 12:41:26 UTC
Alas, it won't crash for me either, so i'm flying in absolute darkness here.
There must be some additional condition involved. At the moment i can only utter
some wild guesses:

- Are we sure that the document exported does really not matter here ? Does it
crash with all document types (.doc,.sxw,.txt,.odt) ?
- Is the java version important ? Does it crash with 1.4 also ?
- does anyone have a stacktrace for this ? Could someone who can reproduce this
issue attach windbg to soffice.bin before it crashes and see, where it crashes ?
Comment 39 khirano 2005-07-14 16:51:10 UTC
I am working with m115 on Windows 98 SE and Windows Me.
- Does it crash with all document types (.doc,.sxw,.txt,.odt) ?
Yes.
- Is the java version important ? Does it crash with 1.4 also ?
Yes, it crashes with 1.3, 1.4 and 1.5.
Comment 40 khirano 2005-07-14 17:40:37 UTC
Sorry but I don't know how to get a stacktrace and how to use windbg.

Now I think this problem is related to browsing previews of Styles.
In the Web Wizard Dialogue you can see the left pane (Steps), "Select a style
for the table of contents page" with Style (color) list box on the upper right
and a preview of a selected Style on the lower right pane.

If you select and highlight a Style one-by-one by hitting the up-arrow key or
the down-arrow key in the list box, you can browse previews of selected Styles.

On the other hand, if you successively select and highlight Styles by keeping
pushing down the up-arrow key or the down-arrow key in the list box, you can not
browse previews of selected Styles.
Comment 41 khirano 2005-07-14 18:10:57 UTC
No problem with m113 on Solarisx86.

With m113 for Solarisx86 I can browse previews of selected Styles when I
successively select and highlight Styles by keeping pushing down the up-arrow
key or the down-arrow key in the list box.
Comment 42 jr 2005-07-14 19:01:12 UTC
Created attachment 27935 [details]
winDbg trace file
Comment 43 philipp.lohmann 2005-07-15 09:59:16 UTC
Interesting. The stacktrace seems to indicate a non caught exception within the
xmlsecurity service.  I have a little trouble understanding why that should come
into play here.
Comment 44 philipp.lohmann 2005-07-15 11:50:53 UTC
just found a machine that reproduces the issue
Comment 45 philipp.lohmann 2005-07-19 12:03:04 UTC
pl->fme: it crashes in an invalid stream used by SwHTMLParser via a reference; i
guess someone closes the stream behind the parser's back and destroys it. If you
need a platform for reproduction, please contact me as it does not happen
everywhere.
Comment 46 frank.meies 2005-07-19 14:00:06 UTC
FME: Does not crash on my WinXP system. This needs some more investigation. I'll
have to shift this to 'OOo 2.0.1'.
Comment 47 kami911 2005-07-23 14:48:09 UTC
So are we started to go on microsoft way? :o(
Comment 48 pavel 2005-07-23 14:49:53 UTC
back to 2.0.

fme: please have a look at pl's system.

This is crash issue.

kami_: comments like yours one won't help and are useless.
Comment 49 frank.meies 2005-07-25 08:03:03 UTC
FME->kami_: Sorry, I do not understand your comment.

FME->pjanik: Yes, I know that this is a crash issue, it's more than obvious from
the description.  Due to a lack of resources, I cannot fix this for OOo 2.0,
therefore I had to shift this to OOo 2.0.1. If you have the expertise and
resources to fix this for OOo 2.0, please go ahead. Please do not change the
target again unless you are willing to take over. Thank you for your understanding.
Comment 50 frank.meies 2005-08-18 14:09:15 UTC
FME: Reproducible by fast toggling between two entries in the style selector.

FME: Fixed in cws swqbf35

sw/source/filter/html/swhtml.cxx rev. 1.33.224.1
Comment 51 frank.meies 2005-08-18 14:10:09 UTC
.
Comment 52 frank.meies 2005-08-22 08:31:55 UTC
FME: Ready for QA.

re-open issue and reassign to hi@openoffice.org
Comment 53 frank.meies 2005-08-22 08:32:00 UTC
reassign to hi@openoffice.org
Comment 54 frank.meies 2005-08-22 08:32:13 UTC
reset resolution to FIXED
Comment 55 michael.ruess 2005-08-24 13:52:24 UTC
Verified fix in CWS swqbf35.
Comment 56 kami911 2005-10-05 07:19:53 UTC
Which milestone includes this fix?
Comment 57 andreschnabel 2005-10-05 19:10:15 UTC
this is integrated in milestone 132 and would be "official" in Release 2.0.1.

You may use EIS to query for such information:
http://eis.services.openoffice.org/EIS2/servlet/GuestLogon
Comment 58 michael.ruess 2005-10-12 12:36:13 UTC
Checked fix in 680m133 build.
Comment 59 pavel 2005-10-13 11:52:39 UTC
*** Issue 55891 has been marked as a duplicate of this issue. ***