Apache OpenOffice (AOO) Bugzilla – Issue 73998
OOo frozen with 100% CPU when saving ended
Last modified: 2007-11-04 21:03:54 UTC
Hello, Sometimes it becomes impossible to save an odt file. Save takes 100% of the CPU and freezes OOO (buttons bar stays grey). I have to kill OOO and relaunch X11 to hope to be able to save file... Best regards.
Does not have the problem on WinXP, x86-Linux or Solaris. Seems to be a problem of the MAC-port.
change subcomponent
The configuration is: - Openoffice 2.1 - X11 1.1.3 XFree86 4.4.0 - java version "1.5.0_07" Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_07-154) Java HotSpot(TM) Client VM (build 1.5.0_07-87, mixed mode, sharing) on a Ibook G4
In fact, I've imported a microsoft doc using Verdana font that is not installed on Mac and could be explain why OOo is froze when saving the doc in odt format.
I though is was a font import problem. But it also arrives with an odt file! Anybody using OOO on a G4 Mac gets it's problem ?
I can confirm this issue with OOo v2.1 on a MAC mini G4, OS X v10.4.8, document length is also a factor in this issue, as a save of short document (two pages) always works but saving a longer document (20 pages +) will always freeze OOo, if I wait up to one hour OOo will have unfrozen and the document will have been saved correctly. The 'save autorecovery information' option also freezes OOo in the same way. If I kill OOo and restart I loose everything since the last successful save, document recovery also fails to recover anything past the last successful save. I have gone back to using OOo v2.0.4 and I am now freeze free again.
Please attach an example document so the cause can be isolated. I cannot reproduce this yet on iMac4.1 (Intel) with any long document in 2.1 or 2.2RC2.
Sorry it has taken me so long to get back to you. The document that causes the freeze contains confidential information so I can't let any one else see it, this is the only document that is more that a couple of pages and the only one that will cause the freezes that I have. I have tried to make a document with this issue but I have failed which suggested that it is something in the original document causing the problem. I cut n pasted the contents to a new document the new document also freezes OOo on save. I tried the original document in a different user account and I get no freezes (so far) so I think that the may be something in Library/Application Support/openoffice.org2/ interacting with the document. I renamed Library/Application Support/openoffice.org2/ and OOo recreated it and now I get no freezes with the document. I suggest that anyone with this issue deletes Library/Application Support/openoffice.org2/ from there home directory and see if that fixes the issue.
ericb->f_lejosne Can you please try what john222 suggested, and report us if this solve your problem ? Thanks
Issue has been confirmed and may be a corrupted ~/Library/Application Support/OpenOffice.org 2.1 directory or a file contained in this directory.
Wontfix
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Closing