Issue 74457 - Office process hangs; restart not possible; clipboard lib on three threads
Summary: Office process hangs; restart not possible; clipboard lib on three threads
Status: CLOSED WONT_FIX
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: 680
Hardware: All All
: P2 Trivial (vote)
Target Milestone: OOo 2.3
Assignee: hennes.rohling
QA Contact: issues@framework
URL:
Keywords: regression
Depends on:
Blocks:
 
Reported: 2007-02-12 15:08 UTC by jogi
Modified: 2008-11-06 21:17 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
main thread (1.96 KB, text/plain)
2007-02-12 15:25 UTC, jogi
no flags Details
thread 3 (966 bytes, text/plain)
2007-02-12 15:25 UTC, jogi
no flags Details
thread 5 (2.57 KB, text/plain)
2007-02-12 15:26 UTC, jogi
no flags Details

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Description jogi 2007-02-12 15:08:20 UTC
The Calc resource test stops on a virtual machine with Windows XP reproducable
at the same part. As AS (Andreas) has seen on the product version with windbg
the clipboard is involved in two threads and MAIN. I will attch the stacks to
this issue (UNIX line encoding! windbg :-).

I will evaluate to make the scenario shorter but this is a reproducable sequence
on my vmware session.

Automated test in CVS: qa/qatesttool/calc/update/c_updt.bas

Evaluation: I haven't seen that error before on any machine; -> regression

----------------------------------------------------------------------------------------------------
              I n f o r m a t i o n   A b o u t   T h e   T e s t   E n v i r o
n m e n t
----------------------------------------------------------------------------------------------------
**  Application build ID          : 680m6(Build:9116)
**  Build type                    : MASTER
**  Application installation path : C:\Documents and Settings\$USER\Local
Settings\Application Data\StarSuite\
**  User configuration path       : C:\Documents and Settings\$USER\Application
Data\StarSuite\
**  Started application           : C:\Documents and Settings\$USERLocal
Settings\Application Data\StarSuite\program\soffice.exe
----------------------------------------------------------------------------------------------------
**  Application language          : 1  (English (USA) / en-US)
**  System language               : 49  (German)
**  Testing platform              : WinXP
----------------------------------------------------------------------------------------------------
**  Asian language support        : True
**  Using system file dialogs     : False
**  'My Documents'-path is now    : C:\Documents and Settings\$USER\Application
Data\StarSuite\user\work
**  'Temporary files'-path        : C:\Documents and Settings\$USER\Application
Data\StarSuite\user\temp
**  Quickstarter disabled         : True
----------------------------------------------------------------------------------------------------

******* Ressource-Test Calc Application *******

--------- C_001_ ---------
tFileNewSpreadsheet
tFileNewTemplatesAndDocuments
tFileOpen
tFileOpenCSV
tFileWizardsDocumentConverter
tFileWizardsEuroConverter
tToolbarEuroConverter
tFileClose
tFileSave
tFileSaveWithPassword
tFileSaveAs
tFileSaveAsExcel
tFileSaveAsCSV
tFileSaveAsDIF
tFileSaveAsDBF
tFileSaveAll
tFileReload
tFileVersions
tFileExport
tFileExportAsPDF
tExportAsPDFButton
tFileProperties
tFileTemplatesOrganize
tFilePagepreview
tFilePrint
tFilePrinterSettings

--------- C_002_ ---------
tEditUndo
tEditRedo
tEditRepeat
tEditCut
tEditCopy
tEditPaste
tEditPasteSpecial
tEditSelectAll
tEditChangesRecord
tEditChangesProtectRecords
tEditChangesShow
tEditChangesAcceptOrReject
tEditChangesComments
tEditChangesMergeDocument
tEditCompareDocument
tEditFindAndReplace
tEditNavigator
tEditHeadersAndFooters
tEditFillDown
tEditFillRight
tEditFillUp
tEditFillLeft
tEditFillSheet
tEditFillSeries
tEditDeleteContents
tEditDeleteCells
tEditSheetMoveCopy
tEditSheetSelect
tEditSheetDelete
tEditDeleteManuelBreakRowBreak
tEditDeleteManuelBreakColumnBreak
tEditLinks
tEditPlugin
tEditImageMap
tEditObjectEdit
tEditObjectSaveCopyAs
----------------------- C_003_ (View menu) --------------------------
tViewNormal
tViewPageBreakPreview
tViewToolbars
tViewToolbarsCustomize
tViewFormulaBar
tViewStatusBar
tViewColumnAndRowHeaders
tViewValueHighlighting
tViewDataSources
tViewFullScreen
tViewZoom
----------------------- C_004_ (Insert menu) ------------------------
tInsertManualBreakRowBreak
tInsertManualBreakColumnBreak
tInsertCells
tInsertRows
tInsertColumns
tInsertSheet
tInsertLinkToExternalData
tInsertSheetFromFile
tInsertFunction
tInsertFunctionList
tInsertNamesDefine
tInsertNamesInsert
tInsertNamesCreate
tInsertNamesLabels
tInsertNote
tInsertSpecialCharacter
tInsertHyperlink
tInsertGraphicFromFile
tInsertMovieAndSound
tInsertChart
tInsertFormula
tInsertFrame
tInsertObjectOLE
tInsertObjectPlugin
tInsertObjectApplet

--------  c_004b  Inserting objects with toolbar  ---------
Error outside of test case
Application "C:\Documents and Settings\js93788\Local Settings\Application
Data\StarSuite\program\soffice.exe" cannot be started.
Comment 1 jogi 2007-02-12 15:10:31 UTC
chg target 2.2
Comment 2 jogi 2007-02-12 15:18:14 UTC
removed depends on
Comment 3 jogi 2007-02-12 15:25:01 UTC
Created attachment 42952 [details]
main thread
Comment 4 jogi 2007-02-12 15:25:44 UTC
Created attachment 42953 [details]
thread 3
Comment 5 jogi 2007-02-12 15:26:22 UTC
Created attachment 42954 [details]
thread 5
Comment 6 jogi 2007-02-12 15:26:58 UTC
add keyword 'regression'
Comment 7 mdxonefour 2007-02-12 16:10:39 UTC
MD: added md to cc
Comment 8 hennes.rohling 2007-02-12 16:27:19 UTC
The stacks are hard to read because they have unix line ends plus they're
encoded in UTF-16. This combination makes them nearly unreadable on any platform
;-))))
And Thread5.txt isn't even a stack.

@jsi: please genrerate an Error Report (for source code debug info). For a
hanging process you can use the following command line

kill.exe -NULL soffice.bin

Attention !!! This will generate an access violation in any soffice.bin process.

First guess: There are some dead data objects from calc pending.

Comment 9 kurt.zenker 2007-02-14 17:05:28 UTC
add kz to cc
Comment 10 jogi 2007-02-15 07:54:17 UTC
I have used rdesktop instead of uttsc on vmware machine and

./rdesktop -a 16 -g  1270x950 -u js93788 -d eham02-dev -k de -r sound:high
vmware-machine
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
WARNING: Failed to aquire ownership of PRIMARY clipboard
ERROR: recv: Connection reset by peer
Broken Pipe

and the test ends at the same part of the test run.

Seems to be really an vmware/RDP problem. -> OOo 2.3
Comment 11 hennes.rohling 2007-06-26 12:56:14 UTC
Won't fix
Comment 12 Mechtilde 2008-11-06 21:17:28 UTC
close the invalid issue