Issue 107738 - Can't Install Open Office.org
Summary: Can't Install Open Office.org
Status: CLOSED DUPLICATE of issue 104421
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: OOo 3.1 RC2
Hardware: PC Windows 7
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2009-12-17 04:00 UTC by kuanmengxiain
Modified: 2009-12-17 14:31 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
The flowpicture when I'm running the setup (216.01 KB, text/plain)
2009-12-17 04:02 UTC, kuanmengxiain
no flags Details

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Description kuanmengxiain 2009-12-17 04:00:24 UTC
I'm using windows 7 home premium 64-bit. When I'm running the setup, the setup 
windows disapeared when it is extracting the files. 

waiting for your reply.
Comment 1 kuanmengxiain 2009-12-17 04:02:37 UTC
Created attachment 66675 [details]
The flowpicture when I'm running the setup
Comment 2 Rainer Bielefeld 2009-12-17 05:47:50 UTC
Can't confirm that with XP. Can_t find useful information in
"Problem_20091217_1131.mht".

OOo 1.0.3 is outdated ;-)

@kuanmengxiain
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Comment 3 Mechtilde 2009-12-17 14:14:00 UTC
this is a valid issue for Vista and win 7 64 bit in some constellations
Comment 4 Mechtilde 2009-12-17 14:15:25 UTC
The developer are working on that problem
Comment 5 joerg.skottke 2009-12-17 14:26:22 UTC
Delete the node HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ containing any
reference to the OOo stuff. See also issue 104421
Comment 6 Mechtilde 2009-12-17 14:31:14 UTC
.


*** This issue has been marked as a duplicate of 104421 ***
Comment 7 Mechtilde 2009-12-17 14:31:50 UTC
.